"My o2" - Consumption Display, Invoice, Contract Data, Offers & Loyalty Benefits

The most important services and advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can access the most crucial services and benefits anytime, anywhere. Whether you're on a prepaid or term contract, everything you need is right at your fingertips. For business customers, the o2 Business App is also available.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMERS

• Check consumption: Monitor your data volume at home and abroad, as well as telephony and SMS outside of flat rates - conveniently accessible via a home widget.
• View tariff details and book additional tariff options.
• Change customer data – easily and conveniently while on the move.
• View invoices and itemized bills (EVN).
• Access SIM & contract services such as number portability, order and activate eSIM, manage third-party services, and much more.
• Perform a live check of the o2 network and submit fault reports.
• Enjoy new customer benefits every month with our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Check used data volume & units (minutes & SMS).
• View current credit and top up easily.
• Change your tariff or book additional options.
• Change customer data – conveniently while on the move.
• Perform a live check of the o2 network.

FOR MY HANDY CUSTOMERS

• Get information on the My Handy contract.
• Access the digital version of your invoice.
• Gain insights into your installment plan.
• Make early payments.

PLEASE NOTE

Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Please be aware that Alice Mobile connections and third-party providers are not supported.

LIABILITY/REQUIREMENTS

Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, you need an account at o2online.de.