End of an Era: Microsoft to Shut Down Skype in May and Replace It With Free Version of Microsoft Teams

Microsoft is shutting down Skype in May, replacing it with a free version of Microsoft Teams. This move comes as communication platforms like WhatsApp, Zoom, FaceTime, and Messenger dominate VoIP communication, rendering traditional Skype cellphone calls less relevant.

Current Skype users can seamlessly transition to Microsoft Teams; their message history, contacts, and other data will be accessible without creating a new account. However, Microsoft will discontinue support for domestic and international calls. Users can also export their Skype data, including photos and conversation history, or utilize a provided tool to view their chat history without migrating to Teams.

The shutdown deadline is May 5th, giving users 60 days to decide. Existing Skype credits will be honored, but Microsoft will no longer offer paid Skype features for making international and domestic calls to new customers.

The primary loss with Skype's closure is the ability to make calls to cell phones. Microsoft explains that while this telephony feature was crucial during Skype's peak, its importance has diminished due to the widespread availability of VoIP and affordable mobile data plans. According to Amit Fulay, Microsoft's vice president of product, this functionality is no longer a key focus for the company.

Microsoft acquired Skype in 2011 for $8.5 billion, aiming to bolster its real-time communication offerings and capitalize on Skype's then-massive user base. While Skype was once integral to Windows devices and even promoted as an Xbox feature, Microsoft acknowledges that user growth has stagnated in recent years. The company is now concentrating its consumer communication efforts on Microsoft Teams.